What to Do When a Christian Alleges Discrimination
SHRM
Steve Taylor
September 8, 2011
“In any country there is a mainstream religion, and in the U.S. for the most part it is Christianity, although there are many variations,” said Neal Goodman, president of Global Dynamics, a crosscultural training company. “The mainstream will potentially feel that their position changes as more people openly display their own [non-Christian] religion in a public way.”
Developing Global Leadership
ExpatSafe Journal
Neal Goodman
September 1, 2011
Ideally, a candidate should return from these international assignments (whether short-term or long-term) with a stronger sense of the leadership skills they possess and a variety of new cultural experiences to draw from, but an employee may not be aware of how he or she needs to go about acquiring these assets and instead focuses solely on meeting their immediate business objectives.
Best Practices: Talent Development in a Global Economy
Training Magazine
Neal Goodman
July 25, 2011
More commonly in Asia, and to some extent in South America and the Middle East, talent is based on the ability to be a contributing part of the collective. The focus is on an integrated interdependent organization. Such differences between Western and Eastern approaches must be reconciled since more than 60 percent of the world’s population lives in Asia. Such cultural assumptions go to the heart of how we design development and reward and recognition policies.
World View: Focus on Malaysia
Training Magazine
Lynn Witham
July 25, 2011
While Malaysia currently is categorized as a middle-income country, it aims to reach high-income, fully developed nation status by 2020. Skills training will play a significant role in moving the country toward this target.
African Nations Among the Most Expensive for Expatriates
Global HR
Aliah Wright
July 21, 2011
“There are [other] intangibles that must be considered along with these rankings, such as quality of international schools,” said Neal Goodman, president of Florida-based Global Dynamics Inc., which provides cross-cultural management solutions for multinational corporations. He said expats should consider whether their children will be sent to boarding schools and if “accompanying partners are allowed to work. This can have a significant impact on the affordability of a location for an expat family.”
Best Practices: Cultivating Cultural Intelligence
Training Magazine
Neal Goodman
March 24, 2011
To a large degree, the success or failure of global business lies in the hands of the training department. Harvard Business Review reported that CQ (cultural intelligence) is the most important competence for successful global business. In essence, HBR says, CQ takes over where EQ (emotional intelligence) leaves off.
Planning for the Future: Best Practices for Training and Development Departments as they Look Ahead
Training Magazine
Neal Goodman
February 11, 2011
Looking ahead to 2011 through 2015, it is clear that the field of training and development is at a crossroads. Traditional training and development functions are close to being overtaken by newly accessible, just-in-time learning that professionals and departments can easily and independently attain. At the same time, there is an emerging and significant need for training and development to take on a new and more strategic role in defining and developing a new generation of leaders.
World View: Focus on Morocco
Training Magazine
Jean AbiNader
February 11, 2011
Morocco is a land of opportunity. With hundreds of millions of dollars being invested in renewable energies, tourism, financial services, and manufacturing, there are significant demands for training in hard and soft skills. The Tangier Med ports project alone is projected to create 200,000 jobs in the next 10 years. How Morocco meets this demand will depend on how well it brings its technology and training base up to the standards needed to compete in the 21st century.
Women at Work: A World of Challenges
Diversity Executive
Heather Robinson
February 7, 2011
For more traditional societies, such as that of Pakistan, progress has been slow...For more progressive countries, such as Germany and Switzerland, society has stretched a more welcoming and accepting hand to women in the workplace. But for every ray of light there is an element of darkness.
New French Pension Rules Have Little Impact on Expats Working in France
Global HR
Neal Goodman
November 15, 2010
The impact of the new retirement age on corporations will be that older employees with lots of experience will stay at work longer while younger workers will have to wait longer for positions to open up. This is particularly troubling for immigrant groups and students, many of whom protested, who wish to enter the workforce.
German Leader Leaves Diversity Practitioners Wondering
Diversity (A SHRM Newsletter)
Steve Taylor
November 9, 2010
That diversity mind-set could be difficult to attain in a country where, historically, “If you weren’t born to German parents, you weren’t German,” according to [Dr. Neal] Goodman.
From Telecommuting to Telework: A Revolution in the Workplace
Global Forum
Joyce Zimmerman
October 2010
Running a remote team differs from onsite management. Leaders should not manage from a hierarchical perspective, points out Dr. Goodman, and should encourage shared decision making. It is up to team leaders to set a tone of inclusion in all aspects of team interaction.
Telework: It's Working for Employers and Employees
Global Forum
Joyce Zimmerman
August 2010
"There are jobs, such as pharmaceutical sales executives, that are by nature full-time telecommuting jobs," points out Dr. Neal Goodman, president of Global Dynamics Inc., a New Jersey-based global consultancy that offers telework best practices, and cross-cultural and diversity services to pharmaceutical clients.
How to Avoid Common Training Pitfalls Across Cultures
Diversity Executive
Neal Goodman
June 8, 2010
Whether training internationally or interculturally, in-person or virtually, cultural differences can impact a program’s success. Many accomplished instructors have seen their programs go awry due to ignorance.
Using Knowledge Management to Leverage Training and Development Initiatives
Industrial and Commercial Training
Neal Goodman and John Schieman
April 1, 2010
Knowledge management systems, as described here, can, and should, be implemented in all large organizations in order to maximize existing knowledge. For multinational organizations, a knowledge management system is even more significant and should be leveraged with corporate globalization efforts.
(Access full text of article here.)
Successfully Transitioning to a Virtual Organization: Challenges, Impact and Technology
SHRM Research Quarterly
Nancy Lockwood
March 22, 2010
“In the virtual organization, the role of a leader tends to shift from one of controller to one of coordinator or coach. The leader manages by principle, develops a bias for a cross-functional organization, promotes open sharing of information and empowers the virtual worker,” says John G. Schieman, vice president of Global Programs and Marketing at Global Dynamics, Inc., a leading provider of customized solutions to meet the challenges of globalization, virtual environments, and diversity and inclusion in more than 60 countries for over 25 years.
Think Globally, Act Locally
Diversity Executive Magazine
Neal Goodman
March 14, 2010
As globalization continues to progress, we will see increased attempts to implement universal standards and operating procedures in global companies. Companies will struggle with this, as a U.S.-centric approach to diversity and inclusion (D&I) likely will cause problems outside the U.S.
Women in the Indian Workplace
Diversity Executive Magazine
Heather Robinson
March 14, 2010
The role of women in the Indian workplace is so diverse and so complex that stereotypes about women are both contradicted and confirmed. India is a country where women can attain the highest office in the land but also can be subjected to the worst kind of discrimination.
Building an Effective Cross-Cultural Knowledge Management System
ASTD Links
Neal Goodman
December 16, 2009
Once established, the knowledge management system becomes one of the most critical success factors allowing corporations to build, retain, and share their intellectual capital about global activities. It also places training and learning and development strategically at the center of the global enterprise. Corporations that are successfully embracing global knowledge management systems report substantial savings, improved efficiency, and enhanced coordination of global initiatives.
The Hidden Challenges in Taking Diversity Training Global
ASTD Links
Neal Goodman
September 1, 2009
As globalization continues to progress we will see increased attempts to implement universal standards and operating procedures in global companies. The most elusive topics that companies will continue to struggle with are in the areas of diversity and inclusion.
Going Global: Skills to Train Across Cultures
Training Magazine
Neal Goodman
August 05, 2009
Differences in cultural values of the instructors and students on dimensions such as hierarchy, individual vs. group orientation, and comfort with risk taking play a major role on the eventual success or failure of a program. Other major factors include linguistic competencies, familiarity with the use of new technologies, and the preferred communication styles of students and instructors.
Study: Cultural Training Key Element for Global Assignments
Global HR
Douglas Vaira
June 30, 2009
This comes as no surprise to Dr. Neal Goodman, president of Florida-based Global Dynamics Inc., which provides cross-cultural management solutions for multinational corporations such as Sun Microsystems and Johnson & Johnson.
The biggest challenge as Goodman sees it? Human resources realizing expatriate assignments as an opportunity to grow global leadership.
Expatriates are the most underutilized resource when it comes to global knowledge management of any resource in the organization, says Goodman, a SHRM member for more than 20 years. Their knowledge is not utilized by the company when they are on assignment or when they come back.
Where Companies Fall Short on Global Leadership Training and Development
ASTD Links
By Neal Goodman
June 1, 2009
Most research on global leadership identifies competencies that are key factors for success, such as having a global business mindset; creativity, innovation, and vision; cultural intelligence; and collaborative leadership, team building, and partnering. However, organizations rarely have a coherent training and development process that promotes the attainment of these competencies.
Going Global: Training in the Global Virtual World
Training Magazine
Neal Goodman
March 12, 2009
How is multitasking different when training is delivered in person versus online? The difference is clearly in engagement. The very nature of virtual training requires extra attention and engagement from the participants. Those taking the training online are not really "there." They are somewhere else physically and existentially.
Mastering Successful Training in the Global Virtual World
ASTD Links
Neal Goodman
March 1, 2009
Just as there are good and bad instructors and training environments, there are factors that are more or less conducive to learning in a virtual environment. There are some clear lessons learned that can significantly improve the likelihood of success of your next (or first) virtual training session.
Developing Cross-Cultural Corporate Global Leaders
Mobility Magazine
John G. Schieman
May 2004
With regard to cross-cultural competence, understanding verbal and non-verbal communication is particularly important for global leaders. Each cultural encounter represents an opportunity to misunderstand the importance of individual words, phases, numbers, colors, and gestures. Large corporations with very successful business models in one culture often have false starts and failures when entering a new, cultural market resulting from mis-communication.
Linking Cross-Culture Competencies
Mobility Magazine
John G. Schieman
February2004
Effective knowledge management systems are essential components for establishing global cross-cultural competence. They provide the ability to codify knowledge and personal experience, making it available to the entire organization. Knowledge management fosters a continuous learning process.
Quantifying the Value of Cross-Cultural Training
Mobility Magazine
John G. Schieman
January 2004
Quantifying the business improvement from cross-cultural interventions is challenging, however it is clear that cross-cultural competence has the potential to make a significant contribution to top and bottom line results as well as individual performance.